The world leader in vaccines production relies on webTRAINING for training management in its plants around the world


Novartis Vaccines & Diagnostics is one of the largest producers / suppliers of influenza vaccine (fifth in the world and second in the USA).
Its plants are subject to compliance with stringent regulatory standards issued by FDA – USA concerning the software involved in the production of pharmaceuticals.


  • Coverage of user requirements in terms of functional richness, usability, performance
  • Training on line, instructor led classroom, on-the-job
  • Elimination of paper
  • Compliance with the FDA regulatory standards, in particular 21 CFR Part 11: validated system
  • Web based and robust software architecture to support thousands of users spread across several continents
  • Multi-language and Unicode compliant
  • Integrated with the document management system to monitor the entire procedure’s life cycle


  • All group’s plants are using webTRAINING at a full pace for a training management complete and seamlessly integrated with document management.
  • The possibility to accompany each procedure with an electronic questionnaire and, an instant after the approval, have in webTRAINING the relative course automatically created with didactic materials and the names of people to be trained, greatly facilitates the control and elimination of the training gaps. Thanks to this automation, the percentage of online training compared to traditional classroom training has grown considerably and the company has verified on the ground the resulting efficiencies: the trainees are capable of self-training, self-examination and monitor the state of their training program; the trainers save a considerable amount of time no longer forced to examine their students and record the results.
  • The automatic training gaps detection for new employees, changes of role, updating of procedures, re-training, planning of individual additional training, and the availability of sophisticated tools for training delivery, allow to easily keep under control the continuing need for new training.
  • Moreover, the key performance indicators (KPI), provided in real time by the system itself, confirm a considerable improvement in the training status of each plant.